Coronavirus has thrown light onto what was previously overlooked by many companies… employee onboarding.
Employee onboarding takes many shapes and forms. The usual process involved staff turning up to their place of work on their first day followed by - insert boring activity here. However, companies are now looking for ways to welcome their new employees who are most likely working from home.
If your business is looking for ways to spice things up with your new remote hires, other than just sending them their contracts in the post, then read on for our top tips for a successful employee onboarding process:
Inspire and delight
You want your new employees to feel that they have a place in your new business. And you want to do a better job than just saying “Welcome to our company!”. Go above and beyond to involve your new teammate in your culture. Hold a team quiz over Zoom or encourage every member of staff to send a short video clip to your new hire saying hi and explaining a bit about who they are and what they do in the business. It will help them massively when they eventually end up meeting them in person.
Help them be productive right away
We’ve all been there. It’s your first day at a new job, and after being introduced to everyone and handed a key to the office, you sit at your desk, twiddling your thumbs, unsure of what to do next. No one has come by to begin the training and you’ve managed to finish reading the employee handbook in your first 15 minutes. So you sit there and wait. Not being given directions or guidance on your first day is incredibly frustrating and this only increases when your new hire is trying to navigate their first day at home, on their own. Help a new employee be as productive as possible on their first day by getting them prepared with all the information, tools, and guidance needed to hit the ground running right away.
Offer a clear communications plan
Explain the company “family-tree” so they know who to go to. Do you outsource your IT to an external company? Make sure they have their number on speed dial in case they can’t get their new equipment set up properly. Also, consider pairing them with a buddy. Someone they can drop a DM to on slack or hop on a Teams call with if they have a question - preferably that someone should not be their manager. No one wants to look weak to their boss on their first day!
Warm fuzzies with company swag
Consider something that is going to be both useful on the job but also something they actually want to use. No one cares about having a mousepad with your logo on or and they’re certainly not going to share pictures of your branded pen on Instagram. Think about the things that a person will actually use while they’re working from home. A company-branded item will make them feel like an instant team member. And it doesn’t hurt for some free advertising if they end up using this product outside of their house too.
Ask them for feedback at the end of the day
People don’t always get it right the first time. Feedback will allow you to preempt frequently asked questions and concerns any new employees will have with more foresight and efficiency. The quicker you can address questions and concerns, the faster your next new employee will be up and running.
Looking for a way to tick off everything on this list in one go?
Send your new hire an onboarding welcome box of swag to their home address, ready for them to open on their first day. You will be able to give them all the information they need, get them feeling excited and like they’re a part of the team and you can encourage them to post a swag unboxing on social media on their first day as a way of introducing them to both the company and your customers.
Check out our SwagBox pick ‘n’ mix here for the ultimate flexibility.